TY - RPRT ID - 11544/206 A1 - Trigkas, Efthymios Y1 - 2012 T1 - Implementing a Balanced Scorecard in organizations adopted ISO 9001:2008 quality management system KW - Dissertations, Academic KW - Organizational effectiveness--Measurement KW - Performance--Management KW - ISO 9001 Standard UR - http://hdl.handle.net/11544/206 ER -