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dc.contributor.author
Mochament, Konstantinos
en
dc.date.accessioned
2016-05-10T06:38:12Z
dc.date.available
2016-06-01T00:00:15Z
dc.date.issued
2016-05-10
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/14516
dc.rights
Default License
dc.title
Investigating cloud adoption decisions
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heal.type
masterThesis
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heal.keywordURI.LCSH
Cloud computing
heal.keywordURI.LCSH
Cloud computing--Economic aspects
heal.keywordURI.LCSH
Cloud computing--Research
heal.language
en
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heal.access
free
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heal.license
http://creativecommons.org/licenses/by-nc/4.0
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heal.references
[ 1 ] Hassan, Qusay F., Alaa M. Riad and Ahmed E. Hassan. "Understanding Cloud Computing." Software Reuse in the Em erging Cloud Computing Era. IGI Global, 2012. 204 - 227. Web. 29 Oct. 2015. doi:10.4018/978 - 1 - 4666 - 0897 - 9.ch009 [ 2 ] Hassan, Qusay (2011). "Demystifying Cloud Computing" (PDF). The Journal of D e- fense Software Engineering (CrossTalk) 2011 (Jan/Feb): 16 – 21. Retrieved 11 Dece m- ber 2014. [ 3 ] http://csrc.nist.gov/publications/nistpubs/800 - 145/SP800 - 145.pdf [ 4 ] http://scisweb.ulster.ac.uk/~kevin/ijcloser - cloud.pdf [ 5 ] Vouk, M.A. (2008 ) “Cloud Computing – Issues, Research and Implementations”, Information Technology Interfaces,2008. ITI 2008. 30th International Conference, Pa g- es 31 – 40 [ 6 ] Armbrust, M. (2009) “Above the Clouds: A Berkeley View of Cloud Computing”, Publisher: UC Berkeley Reliable Adaptive Distributed Systems Laboratory [ 7 ] Mahjoub, M., Mdhaffar, A., Halima, B. R. & Jmaiel, M (2011) “A comparative study of the current Cloud Computing technologies and offers”, Network Cloud Co m- puti ng and Applications (NCCA), 2011 First International Symposium, Publisher: IEEE, Pages: 131 – 134 [ 8 ] http://www.gartner.com/it - glossary/public - cloud - computing [ 9 ] http://www.gartner.com/it - glossary/private - cloud - computing/ [ 10 ] http://www.gartner.com/it - glossary/?s=community+cloud+computing [ 11 ] http://searchcloudcomputing.techtarget.com/definition/hybrid - cloud [ 12 ] http://www.w3.org/TR/soap/ - 52 - [ 13 ] http://www.w3.org/TR/wsdl [ 14 ]http://www.drdobbs.com/web - development/restful - web - services - a - tutorial/240169069 [ 15 ] http://www.w3.org/TR/xml/ [ 16 ] http://json.org/ [ 17 ] https://aws.amazon.com/ [ 18 ] https://azure.microsoft.com/en - us/ [ 19 ] https://cloud.google.com/ [ 20 ] http://www.ibm.com/cloud - computing/ [ 21 ] https://www.petri.com/microsoft - azure - growth - amazon - ibm - google - cloud - services [ 22 ] RIZOU, Stamatia; POLYVIOU, Ariana. Towards value - based resource provisio n- ing in the cloud. In: Cloud Computing Technology and Science (CloudCom), 2012 IEEE 4th International Conference on. IEEE, 2012. p. 155 - 160. [ 23 ] POLYVIOU, Ariana; POULOUDI, Nancy; RIZOU, Stamatia. Which Factors A f- fect Software - as - a - Service Selecti on the Most? A Study from the Customer's and the Vendor's Perspective. In: System Sciences (HICSS), 2014 47th Hawaii International Conference on. IEEE, 2014. p. 5059 - 5068. [ 24 ] POLYVIOU, Ariana; POULOUDI, Nancy. Understanding Cloud Adop tion Dec i- sions in the Public Sector. In: System Sciences (HICSS), 2015 48th Hawaii Internatio n- al Conference on. IEEE, 2015. p. 2085 - 2094. [ 25 ] POLYVIOU, Ariana; POULOUDI, Nancy; PRAMATARI, Katerina. CLOUD ADOPTION: RELATIVE ADVANTAGE OR IT FASHION?. 2014 [ 26 ] HAMADACHE, Kahina, et al. Cost in the Cloud Rationalisation and Research Trails. In: Advanced Cloud and Big Data (CBD), 2014 Second International Conference on. IEEE, 2014. p. 108 - 114. - 53 - [ 27 ] AR MBRUST, Michael, et al. A view of cloud computing. Communications of the ACM, 2010, 53.4: 50 - 58. [ 28 ] http://uxpajournal.org/wp - content/uploads/pdf/JUS_Brooke_February_2013.pdf [ 29 ] http://www.usability.gov/how - to - an d - tools/resources/templates/system - usability - scale - sus.html [ 30 ] http://uxpajournal.org/wp - content/uploads/pdf/JUS_Bangor_May2009.pdf [ 31 ] F. Davis. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quaterly, Vol. 13, pages 319 – 339, 1989. [ 32 ] Venkatesh, V.; Davis, F. D. (2000), "A theoretical extension of the technology a c- ceptance model: Four longitudinal field studies", Management Science 46 (2): 18 6 – 204, doi:10.1287/mnsc.46.2.186.11926 [ 33 ] Venkatesh, V., Morris, M., Davis, G. B. and Davis, F.D., User Acceptance of I n- formation Technology: Toward a Unified View. MIS Quarterly. 27(3), 425 – 478, 2003 [ 34 ] http://apprenda.com/library/paas/iaas - paas - saas - explained - compared/
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heal.recordProvider
School of Science and Technology, MSc in Information & Communication Technology Systems
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heal.publicationDate
2015-12-15
heal.abstract
The present dissertation investigates the critical factors and parameters that matters the most for companies in order to reach a resolution after consideration regarding the ado p tion or rejection of Cloud Computing. Initially, the present dissertation provides a thoroughly description of what Cloud Computing is, the terminology used and the el e- ments and components of cloud computing. Subsequently, the interview framework that was adopted is presented and the methodology used in order to collect primary data from companies. The purpose of the above was to record the perspectives regarding sev eral issues before and after cloud adoption or rejection. Finally, a detailed examin a- tion of the collected data attempts to provide a more in depth analysis and investigates the current acceptance as well as the commercial exploitation of cloud computing, from companies around the world and the factors influencing decision about it
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heal.tableOfContents
ABSTRACT ................................ ................................ ................................ ................. III CONTENTS ................................ ................................ ................................ ................... V FIGURES ................................ ................................ ................................ ................... VIII TABLES ................................ ................................ ................................ ......................... X 1 INTRODUCTION ................................ ................................ ................................ ...... 1 1.1 P URPOSE AND SCOPE OF THE DISSERTATION ................................ ................... 1 1.2 D ISSERTATION STRUCTUR E ................................ ................................ ............... 1 2 CLOUD COMPUTING ................................ ................................ ............................. 3 2.1 D EFINITI ON OF CLOUD COMPUTIN G ................................ ................................ ... 3 2.2 C LOUD COMPUTING COMPO NENTS ................................ ................................ .... 5 2.2.1 Client side ................................ ................................ ............................. 6 2.2.2 Datace nter ................................ ................................ ............................ 6 2.2.3 Distributed server ................................ ................................ ................ 6 2.3 U NDERLING T ECHNOLOGIES ................................ ................................ .............. 6 2. 3.1 Virtualization Technology ................................ ................................ ... 6 2.3.2 Web Technology ................................ ................................ ................. 7 2.3.2.1SOAP ................................ ................................ ................................ .... 8 2.3.2.2WSDL ................................ ................................ ................................ .... 9 2.3.2.3REST ................................ ................................ ................................ ... 11 2.3.2.4XML ................................ ................................ ................................ ..... 12 2.3.2.5JSON ................................ ................................ ................................ ... 13 2.4 C LOUD D ELIVERY M ODELS ................................ ................................ .............. 15 2.4.1 Software as a Service (SaaS) ................................ ......................... 16 2.4.2 Platform as a Service (PaaS) ................................ .......................... 17 2.4.3 Infrastructure as a Service (IaaS) ................................ ................... 17 2.5 C LOUD D EPLOYMENT M ODEL ................................ ................................ .......... 18 2.5.1 Public Clouds ................................ ................................ ..................... 18 - vi - 2.5.2 Community Clouds ................................ ................................ ........... 19 2.5.3 Private Clouds ................................ ................................ ................... 20 2.5.4 Hybrid Clouds ................................ ................................ .................... 20 2.6 L ARGE C LOUD SERVICE PROVIDE RS ................................ ............................... 21 3 CLOUD COMPUTING ADOP TION ................................ ................................ .... 25 3. 1 B ACKGROUND AND RELATE D WORK ................................ ................................ 25 4 METHODOLOGICAL APPROACH ................................ ................................ ... 27 4.1 P ARTICIPANTS ’ DATABASE ................................ ................................ ............... 27 4. 2 D EMOGRAPHIC QUESTIONN AIRE ................................ ................................ ..... 28 4.3 P ARTICIPANTS AGREEMEN T ................................ ................................ ............ 29 4.3.1 Informed Consent (Optional) ................................ .......................... 29 4.4 C LOUD T ECHNOLOGY A CCEPTANCE M ODEL QUESTIONNAIRE – TAM .......... 30 4.5 C LOUD S YSTEM U SABILITY S CALE – SUS ................................ ..................... 32 4.6 Q UESTIONNAIRE ................................ ................................ .............................. 33 4.7 E XPERIMENTAL FRAMEWOR K ................................ ................................ .......... 35 4.8 I NDICATORS RECOGNITIO N AND CORRELATION ................................ ............... 36 5 RESULTS AND FINDINGS ................................ ................................ ................. 39 5.1 P RELIMINARY OVERALL V ALIDATION ................................ ................................ 44 6 CONCLUSION AND FUTUR E WORK ................................ .............................. 47 6.1 E NHANCING FACTORS ................................ ................................ ..................... 47 6.1.1 Scalability ................................ ................................ ........................... 48 6.1.2 Expe rienced suppliers ................................ ................................ ...... 48 6.1.3 Internal resources exploitation ................................ ........................ 48 6.2 I NHIBITING FACTORS ................................ ................................ ........................ 48 6.2.1 Security ................................ ................................ .............................. 49 6.2.2 Inflexibility ................................ ................................ .......................... 49 6.2.3 Reliable internet Service ................................ ................................ .. 50 6.2.4 Ownership of data decommissioning ................................ ............ 50 6.3 F UTURE WORK ................................ ................................ ................................ . 50 REFERENCES ................................ ................................ ................................ ............. 51 7 ANNEX I ................................ ................................ ................................ .................. 55 - vii - 7.1 D EMOGRAPHICAL INFORMA TION ................................ ................................ ...... 55 7.2 C ONSENT F ORM ................................ ................................ ............................... 56 7.3 TAM CLOUD TEMPLATE ................................ ................................ ................... 56 TECHNOLOGY ACCEPTANC E MODEL QUESTIONNAIR E ............................. 57 7.4 SUS CLOUD TEMPLATE ................................ ................................ .................... 59 S YSTEM U SABILITY S CALE ................................ ................................ ....................... 60 7.5 I NTERVIEW AGENDA T EMPLATE ................................ ................................ ....... 61 8 ANNEX II: PARTICIPAN TS SEMI - STRUCTURED INTERVIEW DATA ..... 71
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heal.advisorName
Pouloudi, Nancy
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heal.committeeMemberName
Pramatari
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heal.committeeMemberName
Gatzianas
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heal.academicPublisher
IHU
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heal.academicPublisherID
ihu
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heal.numberOfPages
81
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