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dc.contributor.author
Zervea, Aliki
en
dc.date.accessioned
2015-06-03T07:49:58Z
dc.date.available
2015-09-27T05:56:37Z
dc.date.issued
2015-06-03
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/146
dc.rights
Default License
dc.title
Perceived Appraisal Effectiveness in Greek Public and Private Financial Institutions
en
heal.type
masterThesis
heal.keyword.LCSH
Performance appraisal
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heal.keyword.LCSH
perceptions
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heal.keyword.LCSH
effectiveness
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heal.keyword.LCSH
financial institutions
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heal.keyword.LCSH
public sector
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heal.keyword.LCSH
private sector
en
heal.language
en
heal.access
free
el
heal.license
http://creativecommons.org/licenses/by-nc/4.0
heal.recordProvider
School of Economics, Business Administration and Legal Studies, Executive MBA
heal.publicationDate
2010-02
heal.bibliographicCitation
Zervea Aliki , 2010, Perceived Appraisal Effectiveness in Greek Public and Private Financial Institutions , Master's Dissertation, International Hellenic University
en
heal.abstract
The present study investigates employees’ perceptions over the appraisal effectiveness of Greek public and private financial institutions. Subjects of the study are one public and two private institutions, considered as major players in their sector. The three institutions’ performance appraisal methods are identified, presented and compared. A structured questionnaire has been conducted, distributed equally to a total sample of 240 employees of every organization and analyzed. From the total number of 135 valid questionnaires, 36,3% were returned from the public institution, 31,1% from the first private institution and 32,6% from the second one. Means and correlation coefficients analyses are conducted. Findings indicate that one of the two private organizations has applied the most effective performance appraisal method, according to its employees’ perceptions. One step further, the study explores characteristics of the appraisal method of every organization and relates them to its employees’ attitudes towards it. Strengths and weaknesses of every institution are used as a base of comparison in order for the two sectors to learn from each other. Findings can be a useful tool for financial institutions who are interested in reconsidering or improving their performance appraisal procedures.
en
heal.tableOfContents
Abstract…………………………………………………………………………………………………………………..1
Acknowledgments……………………………………………………………………………………………………2
Table of contents……………………………………………………………………………………………………..3
List of tables……..……………………………………………………………………………………………………..5
1. INTRODUCTION………………………………………………………………………………………………..6
2. LITERATURE REVIEW…………………………………………………………………………………………7
3. METHODOLOGY………………………………………………………………………………………………11
3.1. OVERVIEW………………………………………………………………………………………………………11
3.2. PERSONAL INTERVIEWS…………………………………………………………………………………..12
3.3. QUESTIONNAIRE……………………………………………………………………………………………..12
4. DATA ANALYSSIS AND DISCUSSION…………………………………………………………………13
4.1. PUBLIC SECTOR FINANCIAL INSTITUTION…………………………………………………………13
4.1.1. The appraisal system…………………………………………………………………………………….13
4.1.2. Stages…………………………………………………………………………………………………………..15
4.1.3. Appraisal levels…………………………………………………………………………………………….15
4.1.4. Score calculation………………………………………………………………………………………….16
4.1.5. Overview of the method………………………………………………………………………………17
4.2. PRIVATE, MULTI-CORPORATE FINANCIAL INSTITUTION…………………………………..18
4.2.1. The appraisal system…………………………………………………………………………………….18
4.2.2. Stages…………………………………………………………………………………………………………..20
4.2.3. Appraisal levels…………………………………………………………………………………………….20
4.2.4. Score calculation………………………………………………………………………………………….21
4.2.5. Overview of the method………………………………………………………………………………22
4.3. PRIVATE, STRICTLY FINANCIAL INSTITUTION……………………………………………………23
4.3.1. The appraisal system…………………………………………………………………………………….23
4.3.2. Stages…………………………………………………………………………………………………………..24
4.3.3. Appraisal levels…………………………………………………………………………………………….25
4.3.4. Score calculation………………………………………………………………………………………….25
4.3.5. Overview of the method………………………………………………………………………………26
4.4. EMPIRICAL RESEARCH……………………………………………………………………………………..27
4.4.1. Analyses……………………………………………………………………………………………………….27
4.4.2. Findings………………………………………………………………………………………………………..27
4.5. DISCUSSION…………………………………………………………………………………………………….29
4
5. CONCLUSIONS AND RECOMMENDATIONS………………………………………………………36
5.1. CONCLUSIONS………………………………………………………………………………….……………..36
5.2. RECOMMENDATIONS………………………………………………………………………………………37
5.3. LIMITATIONS OF THE STUDY-SUGGESTIONS FOR FUTURE RESEARCH………………40
LIST OF REFERENCES……………………………………………………………………………………………41
APPENDIX…………………………………………………………………………………………………………..44
en
heal.advisorName
Mihail, Prof Dimitrios
en
heal.committeeMemberName
Mihail, Prof Dimitrios
en
heal.committeeMemberName
Vasileios ,Dr. Aletras
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heal.committeeMemberName
Christos,Dr. Vasileiadis
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heal.academicPublisher
School of Economics and Business Administration, Executive MBA programme
en
heal.academicPublisherID
ihu
heal.numberOfPages
45
heal.fullTextAvailability
true
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