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dc.contributor.author
Mentes, Alexandros
en
dc.date.accessioned
2017-05-12T12:04:50Z
dc.date.available
2017-07-19T00:00:37Z
dc.date.issued
2017-05-12
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/15864
dc.rights
Default License
dc.title
Strategic Plan for Water Supply Management in the Wider Area of Thessaloniki
en
heal.type
masterThesis
en_US
heal.creatorID.email
ament381@gmail.com
heal.classification
project management
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heal.classification
Stakeholder analysis
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heal.classification
construction and rehabilitation of water works
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heal.classification
project organizational structure
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heal.classification
water operational Plan
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heal.keywordURI.LCSH
Water-supply
heal.keywordURI.LCSH
Water-supply engineering
heal.keywordURI.LCSH
Water-supply--Greece
heal.keywordURI.LCSH
Water-supply--Management
heal.keywordURI.LCSH
Water-supply--Management--Case studies
heal.keywordURI.LCSH
Project management
heal.keywordURI.LCSH
Project management--Data processing
heal.language
en
en_US
heal.access
free
en_US
heal.license
http://creativecommons.org/licenses/by-nc/4.0
en_US
heal.fileFormat
pdf
en_US
heal.recordProvider
School of Economics, Business Administration and Legal Studies, Executive MBA
en_US
heal.publicationDate
2017-02-21
heal.bibliographicCitation
Adrienne Watt (2016), https://opentextbc.ca/projectmanagement/chapter/chapter-5-project-stakeholders -project-management/. Baumann D.D., J.J Boland and W.M. Hanemann (1997) “Urban Water Demand Management and Planning’’, McGraw-Hill. Bobera D., (2008), "Project Management Organization", Management Information Systems, Vol.3, No. 1 Chris Hendrickson (2008), "Project Management for Construction: Fundamental Concepts for Owners, Engineers, Architects and Builders", Department of Civil and Environmental Engineering, Carnegie Mellon University, Pittsburgh, Second Edition (version 2.2) prepared for world wide web, (http://pmbook.ce.cmu.edu/index.html). DIRECTIVE 2014/25/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL EYATH SA, (2016), "Annual report for fiscal year 2015", Thessaloniki, Greece. IHU EMBA (2015) Reading notes from the course syllabus “Project Management” titled -Stakeholder management-, SDA Bocconi School of Management IHU EMBA (2015) Reading notes from the course syllabus “Project Management” titled -Project Risk Management, SDA Bocconi School of Management IHU EMBA (2015) lecture notes from the course syllabus “Project Management”. Larry W. Smith (2000), "Project Clarity Through Stakeholder Analysis", CrossTalk - The Journal of Defense Software Engineering, Vol. 13, No12 (http://www.crosstalkonline.org/). Mentes A. and Anastasiadis C., (2016) "Operational Plan for Distributing Potable Water in the wider area of Thessaloniki", EYATH SA. Mentes A. (2015), "A Cost Volume Profit analysis for the Water Supply and Sewerage Company of Thessaloniki SA (EYATH S.A.)", assignment written for the IHU EMBA2015 course syllabus <Managerial accounting for value creation>. Nahod M. M., Radujkovic M., (2015), "Project in different organization structures and transition from non-project to the more project oriented organization structure", (https://www.researchgate.net/publication/ 265228773). Mentes Alexandros / IHU EMBA 2015 p 40 Pm4dev, (2007), "Project Management Organizational Structures", Management for development series. Social Development Department (1995), "GUIDANCE NOTE ON HOW TO DO STAKEHOLDER ANALYSIS", OVERSEAS DEVELOPMENT ADMINISTRATION, (http://www.euforic.org/gb/stake1.htm). PMBOK (2000), "A Guide to the Project Management Body of Knowledge", Project Management Institute Inc. Verzuh E., (2016), "The fast forward MBA in Project Management", Wiley pubs, fifth edition.
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heal.abstract
This dissertation was written as part of the Executive MBA (EMBA) at the International Hellenic University. Municipal Water and Sewage Authorities (MWSA) lack of knowledge and implementation of an organized Project Management structure in their projects realization is an existing problem that Greek water industry is experiencing in our days. The scope of this dissertation is to deliver a practical Project Management Plan (PMP) to MWSA that will make the project planning reality, will maximize the chances of success, will give all the tools in the real environment to exploit the already existing know-how the companies possess, enable stakeholders involvement and will help to increase companies annual turnover. To achieve this, an extensive PMP is created for Thessaloniki's Water Supply and Sewerage Authority (EYATH S.A.-company) in order to help the company implement a 68mil.€ operational plan for distributing potable water in the wider area of Thessaloniki. Due to its structural integrity, this "pilot" PMP or its autonomous building blocks can be applied in the Greek water industry by the MWSA. At this point I would like to acknowledge and give special thanks to my supervisor, Professor Marco Sampietro, for his invaluable guidance, help, support and supervision from the beginning until the completion of this dissertation. I am sincerely grateful for the chance he offered me to work with him and advance my research skills in his area of expertise and more specific in Project Management. I also would like to offer special thanks to EYATH SA for providing me with the economic means to participate in the Hellenic University EMBA 2015 programme and all employees that provided the necessary information. Last but now least my family for supporting me and standing by my side.
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heal.tableOfContents
Table of contents 1 Introduction ............................................................................................................... 7 1.1 Presentation of the company............................................................................. 8 2 Legal framework & Market analysis .......................................................................... 9 2.1 Legal framework of EYATH S.A. .......................................................................... 9 2.2 The market monopoly of water ......................................................................... 9 2.3 The demand for water ....................................................................................... 9 2.4 Thessaloniki water infrastructure .................................................................... 11 2.5 New areas-markets that can be serviced by the company. ............................. 11 3 The Project Management Plan ................................................................................ 13 3.1 Stakeholder Analysis ........................................................................................ 13 3.2 Project Scope .................................................................................................... 16 3.2.1 Goal ........................................................................................................... 17 3.2.2 Milestones................................................................................................. 18 3.2.3 Project Success Indicators ........................................................................ 19 3.2.4 Boundaries and Constrains ....................................................................... 20 3.3 Project Organization ........................................................................................ 20 3.4 Scheduling and responsibilities ........................................................................ 24 3.5 Economics ........................................................................................................ 29 3.5.1 Sensitivity analysis .................................................................................... 31 3.6 Risk Management............................................................................................. 32 4 Conclusions - Recommendations ............................................................................ 37 REFERENCES .................................................................................................................... 39 APPENDIX I ..................................................................................................................... 41 APPENDIX II .................................................................................................................... 42 APPENDIX III ................................................................................................................... 46 APPENDIX IV ................................................................................................................... 47 List of tables Table 1: EYATH S.A. ROA and ROI indicators progress. .................................................... 8 Table 2: Stakeholders summary participation matrix .................................................... 15 Table 3: Project Milestones. ........................................................................................... 18 Mentes Alexandros / IHU EMBA 2015 p 6 Table 4:Project Success Indicators. ................................................................................. 19 Table 5: Required human resources for the project. ..................................................... 22 Table 6: Investments needed to increase water quantities sold ................................... 30 Table 7: NPV of investments that will result in the increase of water quantities sold .. 30 Table 8: Project Identified risks, probability / impact measures & risk response measures. ........................................................................................................................ 35 List of figures Figure 1: Five years water consumption (in cubic meters-m3). ...................................... 10 Figure 2: Importance - Influence - Attitude classification .............................................. 14 Figure 3: Strong matrix organizational structure*. ......................................................... 23 Figure 4: Organizational structure of EYATH SA project. ................................................ 24 Figure 5: Work Breakdown Structure (WBS) of the project. .......................................... 26 Figure 6: Gantt Chart of the project. .............................................................................. 27 Figure 7: Project Responsibility Assignment Consulted Informed (RACI) matrix. .......... 28 Figure 8: Annual revenue evolution from the sales of water to new areas for three deferent scenarios. ......................................................................................................... 30 Figure 9: Sensitivity analysis on NPV & IRR when water demand changes. ................... 31 Figure 10: Project Probability - Importance matrix. ....................................................... 34
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heal.advisorName
Sampietro, Marco
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heal.committeeMemberName
Sampietro, Marco
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heal.committeeMemberName
Kyrgidou, Lida
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heal.committeeMemberName
Laspita, Stavroula
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heal.academicPublisher
IHU
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heal.academicPublisherID
ihu
en_US
heal.numberOfPages
47
en_US
heal.spatialCoverage
Greece
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heal.spatialCoverage
Thessalonikē (Greece)
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