2017-05-12T12:04:50Z

2017-05-12

Default License

masterThesis

project management

construction and rehabilitation of water works

water operational Plan

Water-supply engineering

Water-supply--Management

Project management

en

http://creativecommons.org/licenses/by-nc/4.0

School of Economics, Business Administration and Legal Studies, Executive MBA

Adrienne Watt (2016), https://opentextbc.ca/projectmanagement/chapter/chapter-5-project-stakeholders -project-management/. Baumann D.D., J.J Boland and W.M. Hanemann (1997) “Urban Water Demand Management and Planning’’, McGraw-Hill. Bobera D., (2008), "Project Management Organization", Management Information Systems, Vol.3, No. 1 Chris Hendrickson (2008), "Project Management for Construction: Fundamental Concepts for Owners, Engineers, Architects and Builders", Department of Civil and Environmental Engineering, Carnegie Mellon University, Pittsburgh, Second Edition (version 2.2) prepared for world wide web, (http://pmbook.ce.cmu.edu/index.html). DIRECTIVE 2014/25/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL EYATH SA, (2016), "Annual report for fiscal year 2015", Thessaloniki, Greece. IHU EMBA (2015) Reading notes from the course syllabus “Project Management” titled -Stakeholder management-, SDA Bocconi School of Management IHU EMBA (2015) Reading notes from the course syllabus “Project Management” titled -Project Risk Management, SDA Bocconi School of Management IHU EMBA (2015) lecture notes from the course syllabus “Project Management”. Larry W. Smith (2000), "Project Clarity Through Stakeholder Analysis", CrossTalk - The Journal of Defense Software Engineering, Vol. 13, No12 (http://www.crosstalkonline.org/). Mentes A. and Anastasiadis C., (2016) "Operational Plan for Distributing Potable Water in the wider area of Thessaloniki", EYATH SA. Mentes A. (2015), "A Cost Volume Profit analysis for the Water Supply and Sewerage Company of Thessaloniki SA (EYATH S.A.)", assignment written for the IHU EMBA2015 course syllabus <Managerial accounting for value creation>. Nahod M. M., Radujkovic M., (2015), "Project in different organization structures and transition from non-project to the more project oriented organization structure", (https://www.researchgate.net/publication/ 265228773). Mentes Alexandros / IHU EMBA 2015 p 40 Pm4dev, (2007), "Project Management Organizational Structures", Management for development series. Social Development Department (1995), "GUIDANCE NOTE ON HOW TO DO STAKEHOLDER ANALYSIS", OVERSEAS DEVELOPMENT ADMINISTRATION, (http://www.euforic.org/gb/stake1.htm). PMBOK (2000), "A Guide to the Project Management Body of Knowledge", Project Management Institute Inc. Verzuh E., (2016), "The fast forward MBA in Project Management", Wiley pubs, fifth edition.

Table of contents 1 Introduction ............................................................................................................... 7 1.1 Presentation of the company............................................................................. 8 2 Legal framework & Market analysis .......................................................................... 9 2.1 Legal framework of EYATH S.A. .......................................................................... 9 2.2 The market monopoly of water ......................................................................... 9 2.3 The demand for water ....................................................................................... 9 2.4 Thessaloniki water infrastructure .................................................................... 11 2.5 New areas-markets that can be serviced by the company. ............................. 11 3 The Project Management Plan ................................................................................ 13 3.1 Stakeholder Analysis ........................................................................................ 13 3.2 Project Scope .................................................................................................... 16 3.2.1 Goal ........................................................................................................... 17 3.2.2 Milestones................................................................................................. 18 3.2.3 Project Success Indicators ........................................................................ 19 3.2.4 Boundaries and Constrains ....................................................................... 20 3.3 Project Organization ........................................................................................ 20 3.4 Scheduling and responsibilities ........................................................................ 24 3.5 Economics ........................................................................................................ 29 3.5.1 Sensitivity analysis .................................................................................... 31 3.6 Risk Management............................................................................................. 32 4 Conclusions - Recommendations ............................................................................ 37 REFERENCES .................................................................................................................... 39 APPENDIX I ..................................................................................................................... 41 APPENDIX II .................................................................................................................... 42 APPENDIX III ................................................................................................................... 46 APPENDIX IV ................................................................................................................... 47 List of tables Table 1: EYATH S.A. ROA and ROI indicators progress. .................................................... 8 Table 2: Stakeholders summary participation matrix .................................................... 15 Table 3: Project Milestones. ........................................................................................... 18 Mentes Alexandros / IHU EMBA 2015 p 6 Table 4:Project Success Indicators. ................................................................................. 19 Table 5: Required human resources for the project. ..................................................... 22 Table 6: Investments needed to increase water quantities sold ................................... 30 Table 7: NPV of investments that will result in the increase of water quantities sold .. 30 Table 8: Project Identified risks, probability / impact measures & risk response measures. ........................................................................................................................ 35 List of figures Figure 1: Five years water consumption (in cubic meters-m3). ...................................... 10 Figure 2: Importance - Influence - Attitude classification .............................................. 14 Figure 3: Strong matrix organizational structure*. ......................................................... 23 Figure 4: Organizational structure of EYATH SA project. ................................................ 24 Figure 5: Work Breakdown Structure (WBS) of the project. .......................................... 26 Figure 6: Gantt Chart of the project. .............................................................................. 27 Figure 7: Project Responsibility Assignment Consulted Informed (RACI) matrix. .......... 28 Figure 8: Annual revenue evolution from the sales of water to new areas for three deferent scenarios. ......................................................................................................... 30 Figure 9: Sensitivity analysis on NPV & IRR when water demand changes. ................... 31 Figure 10: Project Probability - Importance matrix. ....................................................... 34

Sampietro, Marco

Laspita, Stavroula

ihu

Greece