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dc.contributor.author
Efthyvoulou, Dimitris
en
dc.date.accessioned
2018-05-09T08:56:16Z
dc.date.available
2018-05-10T00:00:18Z
dc.date.issued
2018-05-09
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/29107
dc.rights
Default License
dc.subject
Performance
en
dc.subject
Appraisals
en
dc.subject
Perception
en
dc.title
Differences in the perception of performance between managers and employees.
en
heal.type
masterThesis
en_US
heal.creatorID.dhareID
1109150011
heal.keywordURI.LCSH
Perception
heal.keywordURI.LCSH
Performance
heal.keywordURI.LCSH
Performance standards
heal.keywordURI.LCSH
Employees--Rating of
heal.keywordURI.LCSH
Goal setting in personnel management
heal.keywordURI.LCSH
Personnel Assessment
heal.keywordURI.LCSH
Hospitality industry--Personnel management
heal.keywordURI.LCSH
Tourism--Personnel management
heal.keywordURI.LCSH
Employees--Self-rating of
heal.language
en
en_US
heal.access
free
en_US
heal.license
http://creativecommons.org/licenses/by-nc/4.0
en_US
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Hospitality and Tourism Management
en_US
heal.publicationDate
2018-05-09
heal.abstract
This dissertation was written as part of the MSc in Hospitality and Tourism Management at the International Hellenic University. The main objective of the research was to give some more insights about the performance appraisals in hospitality and the difference between managers’ appraisals and self - appraisals. Following the analysis, there were some interesting observations. To begin with, in every category, evaluations of managers are lower than self - appraisals. Furthermore, we tested our hypotheses and we found that the in the five categories, (knowledge of work, quality of work, skills, attitude and behaviour) there were significant differences between ratings of mangers’ appraisals and self - appraisals. Only in the category Appearance, there were no significant difference between the means of the two groups of appraisals. We concluded that the measurement of performance on knowledge of work, quality of work, skills, attitude and behaviour, has a more subjective character and thus we cannot evaluate them adequately, using one or two sources of evaluation .
en
heal.advisorName
Chytiri, Alexandra
el
heal.committeeMemberName
Mavragani, Eleni
en
heal.committeeMemberName
Terzi
en
heal.academicPublisher
IHU
en
heal.academicPublisherID
ihu
en_US


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