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dc.contributor.author
Gatsi, Maria
en
dc.date.accessioned
2020-06-12T13:44:55Z
dc.date.available
2020-06-13T00:00:31Z
dc.date.issued
2020-06-12
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/29586
dc.rights
Default License
dc.subject
Natural disasters
en
dc.subject
Management and preparedness
en
dc.subject
Greek hotels
en
dc.subject
Artificial intelligence
en
dc.title
Natural Disaster Management in 4* & 5* hotels of Greece and the impact of Artificial Intelligence: Evaluating the awareness of hotels’ staff
en
heal.type
masterThesis
en_US
heal.language
en
en_US
heal.access
free
en_US
heal.license
http://creativecommons.org/licenses/by-nc/4.0
en_US
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Hospitality and Tourism Management
en_US
heal.publicationDate
2020-04-09
heal.abstract
The dissertation was written as part of the MSc in Hospitality and Tourism Management at the International Hellenic University. In recent years, extreme natural phenomena have become an increasing rife, causing serious material damage and human casualties. These phenomena are nowadays also reported in locales that have never had such experiences before and, therefore, concerns of the wider international community have been raised. For this reason, natural disaster management has attracted the attention of researchers across various disciplines. One of the major areas affected by natural disasters is the hotel industry, which entails that disaster preparedness and management are - or ought to be - the fundamental parts for the proper operation of each hotel unit. Within this framework the different types of natural disasters are identified, specified and categorized. Also, the importance of preparedness and management of natural disaster events is clarified and the various phases of these procedures and their importance for the hotel units, are explained. The study also examines the significance of smart technology in natural disaster management. Moreover, the researcher presents specific cases where natural disasters have affected the hotel units of the local community and admittedly major natural disaster eventsthat have occurred in Greece in recent years. The purpose of this study is to investigate the level of preparedness of 4*and 5* hotel units in Greece for natural disasters -through the use of quantitative research based on questionnaires that were distributed employees and managers of hotels around Greece- and also, their perspective on the actual and potential contribution of smart technology. As the research shows, even though the participants highlight the importance of smart technology and the belief that a higher number of natural disaster phenomena are likely to occur in the future, there is a stagnant use of technological means as well as the level of practice for natural disaster management.
en
heal.advisorName
Magnisalis, Ioannis
en
heal.committeeMemberName
Magnisalis, Ioannis
en
heal.academicPublisher
IHU
en
heal.academicPublisherID
ihu
en_US


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