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dc.contributor.author
Chaita, Aikaterini
el
dc.contributor.author
Kalfoglou, Despoina
el
dc.date.accessioned
2020-06-15T11:24:56Z
dc.date.available
2020-06-16T00:00:39Z
dc.date.issued
2020-06-15
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/29604
dc.rights
Default License
dc.subject
Seasonal staff
en
dc.subject
Training
en
dc.subject
Development
en
dc.title
The impact of training and development on retention of seasonal staff
en
heal.type
masterThesis
en_US
heal.language
en
en_US
heal.access
free
en_US
heal.license
http://creativecommons.org/licenses/by-nc/4.0
en_US
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Hospitality and Tourism Management
en_US
heal.publicationDate
2019-12-15
heal.abstract
The tourism and hospitality industry in Greece play a significant role in the whole economy, therefore, challenges of the industry have to be addressed. As the industry is highly dependent on employees, Human Resources Management (HRM) techniques are essential in recruiting, training and retaining employees in the industry. The dissertation researched the question if training and development opportunities can contribute positively to retention. The basic assumption of the paper was that training and development opportunities provided for seasonal staff positively influence retention rates and decrease turnover. The dissertation examined the question through a literature review and a primary researched that put a management company, Hip Hospitality, in focus. The paper concluded, that despite the literature strongly suggest, that training and development opportunities increase motivation and engagement and through this it contributes to better retention rates in practice, Hip Hospitality lacked a centralized training and development plan, but returner employees still displayed satisfaction regarding the topic. Therefore, it is concluded that the lack of organized training and development programs does not necessary decrease the motivation of employees.
en
heal.advisorName
Chytiri, Alexandra-Paraskevi
en
heal.committeeMemberName
Chytiri, Alexandra-Paraskevi
el
heal.committeeMemberName
Mavragani, Eleni
el
heal.committeeMemberName
Giannikis, Stefanos
en
heal.academicPublisher
IHU
en
heal.academicPublisherID
ihu
en_US


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