As a student in the MSc in E-Business and Digital Marketing at the International Hellenic
University of Thessaloniki, I have completed the two semesters which were comprised
of a total of ten courses. This dissertation is the final part of my MSc in E-Business and
Digital Marketing and its goal is to create a chatbot for trip planning. After research, we
have found how large the industry of tourism is and how new technologies, like
chatbots, are changing it.
Therefore, we created a chatbot, to help potential travellers plan their next trip in a few
easy steps. This chatbot needs further development and improvement before it is ready
to be used, but we believe that with the appropriate work and dedication, it will become
a success.
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