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dc.contributor.author
Siganidou, Sofia
en
dc.date.accessioned
2020-06-17T13:12:36Z
dc.date.available
2020-06-18T00:00:33Z
dc.date.issued
2020-06-17
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/29661
dc.rights
Default License
dc.subject
Work related stress
en
dc.subject
Hotel industry
en
dc.title
Work-related employee stress in 4* & 5* hotels in Greece. A study about the city of Thessaloniki.
en
heal.type
masterThesis
en_US
heal.language
en
en_US
heal.access
free
en_US
heal.license
http://creativecommons.org/licenses/by-nc/4.0
en_US
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Hospitality and Tourism Management
en_US
heal.publicationDate
2019-11-21
heal.abstract
Work-related stress has been a major subject of study in recent years because it has realized its role in the mental and physical health of employees and in the overall effectiveness of the organization. Indeed, psychosocial risks and occupational stress are among the major challenges in occupational safety and health, as they appear to have a significant impact on the health of individuals, businesses and national economies. Stress is considered by about half of European ordinary working people to be a workplace phenomenon and is responsible for about half of all lost work days. People with stress usually feel that they have to manage more than they can handle, and in general they are unable to manage the demands of the tasks assigned to them. Of course, the opposite can happen. That is, when an employee is more qualified than is required for the job he or she is assigned, he or she is likely to lose motivation for work progress, experiencing stress and frustration. The symptoms of experiencing prolonged stress are divided into three categories: physical, psychological and behavioral symptoms. The purpose of this study was to investigate the work stress of employees in 4* and 5* hotel units in the city of Thessaloniki. For the purpose of the present study, a nonexperimental quantitative research methodology was adopted using an appropriate questionnaire. The study involved 101 employees of 4* and 5* star hotel units in the Prefecture of Thessaloniki. The results of the survey showed that employees at 4* and 5* hotel units experience moderate job stress while having a moderate level of support from co-workers and a moderate level of work-life balance.
en
heal.advisorName
Giannikis, Stefanos
en
heal.committeeMemberName
Dr. Giannikis
en
heal.committeeMemberName
Dr. Chytiri
en
heal.committeeMemberName
Dr. Argyropoulou
en
heal.academicPublisher
IHU
en
heal.academicPublisherID
ihu
en_US
heal.numberOfPages
49
en_US
heal.spatialCoverage
Thessaloniki
en
heal.spatialCoverage
Greece
en


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