Inventory management is one among the foremost essential business processes throughout production as a result of it relates to purchases, sales, and supplying activities. There are many managerial tools in order to control inventories and some of them are: Enterprise Resource Planning (ERP) systems, Automated Quality Control (AQC) systems, Supply Chain Planning (SCP) systems and Warehouse Management (WMS) Systems. This study aims to provide information about inventory management in real-time by employees in this field and investigate if the latest inventory management innovations attached to new technology are adopted by Greek firms. Specifically, if employees are familiar with these inventory management tools, if they were recently updated, if these tools are cost and time effective and eventually if they will undermine human presence in warehouses.
To test all the above, an online survey was distributed to employees working in firms across Greece. Respondents gave mixed results, they are using these tools but not in a great extent, they don’t strongly agree with the fact that these tools help a company become more profitable in the future and that the tool that is in need for a large improvement is the automated quality control system (AQS). Responses were analyzed and interpreted with appropriate tables. Finally, a correlation analysis is performed, by using the Pearson’s r parametric linear correlation coefficient in order to determine whether the four different inventory management systems indeed make a difference in the customer service level and if employees are undermined by the continuous growth of IT. These results suggest that there is room for further analysis of these tools separately in order to scope the power of their presence in the Greek industry.
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