Information and communication technologies (ICT) have had, and continue to have,
a profound effect on the way organizations and their workers plan, perform and execute
work. Telework, in particular, enables workers to work anywhere and at any time. This
study presents an overview of teleworking due to the coronavirus crisis, the attitudes
towards remote work and the usefulness of a specific software application used by
remote workers. To better understand the ICT systems used for remote project
management and team coordination a literature review was conducted.
To test the hypotheses an online survey was performed and Technology Acceptance
Model (TAM) was used in an effort to explore individual technology acceptance
behavior of the MS Teams application. The questionnaire distributed to remote workers
in the European Commission Directorate General for Informatics. The results indicate
positive acceptance behavior for MS Teams and no differences between women –men,
internals – externals and workers with prior experience when it comes to MS Teams
acceptance TAM factors. These results suggest that MS Teams is acceptable by the
remote workers and the three variables have no effect in acceptance behavior of MS
Teams.
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