This dissertation was written as a part of the MSc in E-business and Digital Marketing at
the International Hellenic University. The unfolding of Covid-19 pandemic has
demonstrated that remote work is a one-way street. The extended distance working model
of unprepared companies brought to the surface many challenges. In this research we
examine two main pillars, team management and collaborative distance working. We
conducted a literature review to determine what the main components of team
management and collaborative distance working are. Additionally, after we defined the
concepts of vendor-provided and open-source tools, we concluded to the decision-making
attributes for software tool selection. Subsequently, we composed a series of questions
and distributed the questionnaire online to participants who have remote work experience.
Analysis of the above gave us valuable insights, showing that variables of
communication, trust and productivity are highly interconnected and software tools are
extension of their interaction.
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