The technological advance, the demand for the betterment of urban life as well as the need for
environmental protection and sustainability has made the concept of smart cities a global
movement. This thesis provides a comprehension of the smart city concept by exploring diverse
definitions of the smart city as well as the factors that affect the successful implementation of
smart city initiatives. Benefits and challenges are distinguished and the top three smart cities in
world according to Cities In Movement Index, London, New York and Paris are examined.
Citizen participation is analyzed through “traditional” and contemporary frameworks that fit in
the smart city design resulting in citizens taking the role of a data point or consumer if some
power is not distributed among the power holders and the citizens. The case of Corfu is explored
through an external environment analysis and a questionnaire answered by Corfiot citizens, to
support, in accordance with the literature that the business model canvas of a digital application
in order to support the functions of an immersive smart city should be viewed from an
aggregative point of view focusing on citizen participation and engagement.
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