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dc.contributor.author
Zafeiroudi, Anneta
en
dc.date.accessioned
2022-10-06T11:45:46Z
dc.date.available
2022-10-06T11:45:46Z
dc.date.issued
2022-10-06
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/30040
dc.rights
Default License
dc.subject
Leadership Development
en
dc.subject
Hospitality Management
en
dc.subject
Hotel Management
en
dc.subject
leadership development
en
dc.subject
human resources
en
dc.subject
effectiveness
en
dc.title
Leadership Development
Program in a Hotel
en
heal.type
masterThesis
en_US
heal.generalDescription
The purpose of this field study was to design and implement a leadership development
program for Company.
en
heal.dateAvailable
2022-08-24
heal.language
en
en_US
heal.access
free
en_US
heal.license
http://creativecommons.org/licenses/by-nc/4.0
en_US
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Hospitality and Tourism Management
en_US
heal.publicationDate
2021-12
heal.bibliographicCitation
Zafeiroudi, Anneta, "Leadership Development Program in a Hotel", School of Humanities, Social Sciences and Economics, Master of Science (MSc) in Hospitality and Tourism Management, International Hellenic University, 2022.
en
heal.abstract
This consulting project was written as part of the MSc in Hospitality and Tourism Management at the International Hellenic University. The motivation behind this field study was to plan and carry out a leadership development program for the Company. Continuous development over the past five years and robust growth strategy for the future demand leadership skills throughout the company. A corporate culture that upholds internal promotions and succession and an estimated workforce deficiency necessitates improvement of the skills of existing employees to fill future managerial positions. High potential employees and young leaders need to reach the next level. The company believes that in order to remain successful and sustainable, employees at all levels must be properly supported throughout their careers. Therefore, leadership development is one of the best investments that drives the success of the company. This leadership development program describes the essential traits and qualities to be an impactful manager at Company, defines the process of program employee selection, and outlines employee development strategies that align with the strategic goals of the company
en
heal.tableOfContents
CONTENTS
ACKNOWLEDGEMENTS..................................................................................................................................3
ABSTRACT.......................................................................................................................................................4
CONTENTS......................................................................................................................................................5
CHAPTER 1: INTRODUCTION..........................................................................................................................6
CHAPTER 2: REVIEW OF LITERATURE ..........................................................................................................11
2.1 Definition of Leadership ....................................................................................................................11
2.2 Need for Leadership Development....................................................................................................12
2.3 Leadership Competencies..................................................................................................................13
2.4 An Overview of Training and Development in Hotel Industry ..........................................................14
CHAPTER 3: METHODOLOGY.......................................................................................................................17
3.1 A review of literature on leadership development ...........................................................................18
3.2 Participation in a Udemy workshop on leadership development.....................................................18
3.3 Benchmarking of leadership development programs in hotel industry ...........................................18
3.3.1 Global Leadership Development Program “Voyage” by Marriott Hotels ..................................19
3.3.2 Hotel Leadership Development Program at The Statler Hotel...................................................19
3.3.3 SUMMIT Leadership Development Program by Accor Hotels ...................................................20
3.4 Focus group discussions with the Company’s Executive Group and managers................................21
CHAPTER 4: RESULTS ...................................................................................................................................24
CHAPTER 5: CONCLUSIONS AND RECOMMENDATIONS .............................................................................30
5.1 Summary ............................................................................................................................................30
5.2 Limitations and future recommendations.........................................................................................32
BIBLIOGRAPHY .............................................................................................................................................34
el
heal.advisorName
Theriou, Georgios
el
heal.committeeMemberName
Tsiknis, Panagiotis
en
heal.academicPublisher
School of Humanities, Social Sciences and Economics, Master of Science (MSc) in Hospitality and Tourism Management
en
heal.academicPublisherID
ihu
en_US
heal.numberOfPages
34
en_US
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