Tartani, Marina-Rafailia

2023-04-25T07:46:13Z

https://repository.ihu.edu.gr//xmlui/handle/11544/30161

Motivation

Hospitality sector

The impact of employees' motivation on their performance in Hospitality industry

2023-04-22

free

School of Economics, Business Administration and Legal Studies, MSc in Hospitality and Tourism Management

The aim of this thesis is (1) to investigate the motivational factors of employees in hotels in Greece, (2) to record their level of job performance and (3) to examine whether motivation is related to an increased level of job performance. For this purpose, a quantitative survey was conducted on a sample of 117 employees in the hotel industry in Greece. The Job Performance Scale and Multidimensional Work Motivation Scale questionnaires were used for data collection. The results of the survey showed that employees in hotels in the Greek territory have a moderate to high level of extrinsic regulation-social, extrinsic regulation-material, introjected regulation, identified regulation and intrinsic motivation. In addition, the results of the survey showed employees in hotels in the Greek territory have a moderate to high level of task, adaptive and contextual in performance. Finally, the survey confirmed that the motivation of employees leads to increased levels of task, adaptive and contextual performance.

Theriou, Georgios

ihu