Creative Commons

This dissertation was written as part of the MSc in Management at the International Hellenic University. This consulting project proposal evaluates the extent of diversity, equity, and inclusion (DEI) within the IT hub of Chubb Business Services EMEA. The aim of this study is to exam the current state of all the affairs at Chubb and contribute to a larger discussion, concluding into the molding of a technology industry that is more diverse, equitable and inclusive. The main objective is to gather essential information and data to better understand the current Diversity, Equity, and Inclusion (DEI) climate and secondly to propose actions to improve working conditions for all employees. To enhance overall performance and foster innovation, it is important to be created a culture that values DEI withing the company. The key aspect of this project is the recognition of the significance of Diversity, Equity & Inclusion within the technology industry. DEI initiatives promote an innovative, dynamic, and inclusive in a problemsolving environment. A crucial role is being played by these initiatives in talent acquisition and retention, as well as addressing the underrepresentation of minority groups (Hewlett et al., 2013). The final aim is an ongoing dialogue to be contributed about how to foster inclusivity and equity in the tech industry, as diversity alone does not guarantee equality and inclusion for all of them (Ashcraft et al., 2016). A valuable case study for Chubb’s Business Service and the success of the research in advocating for positive changes can be served by this study. This research adopts a dual approach, as it seeks to initiate a new phase of DEI at Chubb's hub by bridging gaps between different DEI components and aims to make a broader impact on the tech industry by setting a precedent for effective DEI practices. This approach is being underlined by the the importance of adopting a comprehensive and integrated perspective on Diversity, Equity, and Inclusion, which is essential for creating a broader tech industry.