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dc.contributor.author
Peios, Thomas
en
dc.date.accessioned
2015-06-30T08:43:50Z
dc.date.available
2015-09-27T06:05:00Z
dc.date.issued
2015-06-30
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/599
dc.rights
Default License
dc.title
The role of job satisfaction on employees productivity in the Hellenic Post
en
heal.type
masterThesis
heal.language
en
heal.access
free
el
heal.license
http://creativecommons.org/licenses/by-nc/4.0
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Management
heal.publicationDate
2014-11
heal.bibliographicCitation
Peios Thomas ,2014, The role of job satisfaction on employees productivity in the Hellenic Post, Master's Dissertation, International Hellenic University
en
heal.abstract
This dissertation was written as part of the MSc in Management at the International Hellenic University. This study was conducted in order to examine the relationship between job satisfaction and productivity, through the factors of pay, promotion, age and educational level among employees in the Hellenic Post. The research involved one hundred and eighty eight questionnaires that were posted to Post Offices and Units of Distribution in the area of Epirus and West Macedonia. The questions that were used in the questionnaire were based on certain theories of job satisfaction and motivation. The research concluded that pay and promotion are positively related to job satisfaction and productivity is positively related to job satisfaction. Age and educational level are not positively related to job satisfaction. It also found that employee’s job satisfaction is directly correlated with pay and promotion. In fact younger employees gave answers showing lower satisfaction. On the other hand employees who had a higher education gave answers showing higher satisfaction. The majority of participants in the research are aged between 51-60. This indicates that there is a domination of older employees in the company. Additionally employees who work as postmen are satisfied with their job and are not interested in promotion. In contrast employees who work as directors and have a higher educational level show a greater interest in promotion. Finally most of the employees do not believe that promotions are awarded in a fair way. Key words: job satisfaction, productivity, pay, promotion. I would like to express my appreciation to my supervisor, Professor Costas Andriopoulos, for his help and his guidance. Also I would like to thank my family for their support during my studies.
en
heal.tableOfContents
ABSTRACT .................................................................................................................2 PREFACE ...................................................................................................................3 CONTENTS ................................................................................................................4 1. INTRODUCTION .....................................................................................................7 1.1 AIM OF THE RESEARCH ....................................................................................7 1.2 IMPORTANCE OF THIS AREA .............................................................................7 1.3 METHOD .........................................................................................................8 1.4 CONTRIBUTION ...............................................................................................8 1.5 STRUCTURE OF THIS PROJECT ................................................................................ 8 2. LITERATURE REVIEW .............................................................................................9 2.1 JOB SATISFACTION ...........................................................................................9 2.1.1 HISTORICAL ACCOUNT OF JOB SATISFACTION ............................................9 2.2 CONTENT THEORIES ............................................................................................. 10 2.2.1 MASLOW’S NEED HIERARCHY ................................................................ 10 2.2.2 HERZBERG’S TWO FACTOR THEORY ........................................................ 11 2.2.3 CLAYTON ALDERFER ERG THEORY ............................................................... 12 2.2.4 MC CLELAND ACHIEVEMENT AND ACQUIRED NEED THEORY .................... 12 2.3 PROCESS THEORIES .............................................................................................. 13 2.3.1 GOAL SETTING THEORY ......................................................................... 13 2.3.2 EXPECTANCY THEORY ............................................................................ 15 2.3.3 EQUITY THEORY .................................................................................... 15 2.4 PRODUCTIVITY .................................................................................................... 16 2.4.1 FACTORS AFFECTING PRODUCTIVITY ...................................................... 16 2.4.2 TECHNIQUES OF INCREASING PRODUCTIVITY .......................................... 17 2.5 JOB SATISFACTION AND PAY FACTORS AFFECTING PRODUCTIVITY .................... 17 2.6 JOB SATISFACTION AND PROMOTION ................................................................. 18 2.7 JOB SATISFACTION AND AGE ................................................................................ 19 2.8 JOB SATISFACTION AND EDUCATIONAL LEVEL ................................................. 19 3. METHODOLOGY ................................................................................................. 21 3.1 RESEARCH PARADIGMS .................................................................................. 21 - 5 - 3.2 STATISTICAL ANALYSIS ................................................................................... 21 3.2.1 METHOD DATA COLLECTION AND INSTRUMENT ........................................ 21 3.2.2 ETHICS ................................................................................................... 22 3.2.3 POPULATION SAMPLE AND RESPONSE RATE .............................................. 22 3.3 VARIABLES OF THE QUESTIONNAIRE ................................................................... 22 3.4 HELLENIC POST .................................................................................................... 23 3.4.1 HISTORY OF THE COMPANY ........................................................................ 24 4. RESEARCH RESULTS ................................................................................................... 26 4.1 DESCRIPTIVE STATISTICS ...................................................................................... 26 4.2. AVERAGE ............................................................................................................. 31 4.3 RELIABILITY ANALYSIS ......................................................................................... 35 4.4 CORRELATION ANALYSIS ...................................................................................... 37 4.5 REGRESSION ANALYSIS ......................................................................................... 39 5 DISCUSSION ........................................................................................................ 41 6. CONCLUSION, IMPLICATION & LIMITATIONS OF THE STUDY ................................ 43 REFERENCES ............................................................................................................ 45 APPENDIX……………………………………………………………………………………………………………….51
en
heal.advisorName
Andriopoulos, Costas
en
heal.committeeMemberName
Andriopoulos, Costas
en
heal.committeeMemberName
Archontakis, Fragkiskos
en
heal.committeeMemberName
Kyrgidou, Lida
en
heal.academicPublisher
School Of Economics & Bussiness Administration ,M. Sc. In Management
en
heal.academicPublisherID
ihu
heal.numberOfPages
55
heal.fullTextAvailability
false


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