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dc.contributor.author
Vatsou, Eleni
en
dc.date.accessioned
2015-07-28T10:01:40Z
dc.date.available
2015-09-27T05:57:39Z
dc.date.issued
2015-07-28
dc.identifier.uri
https://repository.ihu.edu.gr//xmlui/handle/11544/796
dc.rights
Default License
dc.title
Crisis Management of Organizations,
during the recent Sociopolitical Turbulence in the Arab Region
en
heal.type
masterThesis
heal.keyword
Dissertations, Academic
en
heal.keyword
Crisis management--Arab countries
en
heal.keyword
Organizational change--Arab countries
en
heal.language
en
heal.access
free
el
heal.license
http://creativecommons.org/licenses/by-nc/4.0
el
heal.recordProvider
School of Economics, Business Administration and Legal Studies, MSc in Management
el
heal.publicationDate
2011-10
heal.bibliographicCitation
Vatsou Eleni ,2011, Crisis Management of Organizations, during the recent Sociopolitical Turbulence in the Arab Region , Master's Dissertation, International Hellenic University
en
heal.abstract
The aim of the project is to deal with the social and political crises that recently affected the Arab region and to examine how the organizations responded to the turmoil and to what extent they were affected. The paper will aim to contribute to the broader context of Corporate Crisis Management decisions when acts of force majeure occur. Specifically the paper will attempt to analyze two main industries of vital importance to the region which are the construction and the tourism industry. The research question that the paper shall try to shed light on is on how effective a crisis management system can prove to be when acts of force majeure actually occur. A comparison between organizations that have implemented crisis management systems and organizations that have a poor management crisis system will be examined in order to withdraw conclusions that will help evaluate the results of our research. Various models and theories can be found in the existing literature of Crisis Management of force majeure, however the paper believes that each crisis has its own characteristics and therefore has to be examined separately, in order to contribute further to the broader context of Crisis Management.
en
heal.tableOfContents
I. Introduction ................................................................................... 7
II. Literature Review ............................................................................ 9
i. Analyzing the Main Terminology ............................................. 9
ii. Crisis Management in the Tourism Industry .......................... 13
iii. Crisis Management in the Construction Industry .................. 15
iv. Crisis Management and Communication ............................... 17
v. Crisis Management Proposals for a Prepared Organization ..... 17
III. Methodology ................................................................................. 21
IV. Data and Findings ........................................................................ 23
Crisis Management in the Tourism and Construction Industry ....... 23
i. General Factors .................................................................... 23
ii. Importance of External Factors ............................................. 27
iii. Importance of Internal Factors .............................................. 29
iv. Importance of Leadership to an Organization ........................ 31
v. Importance of Crisis Management Systems to an Organization ............................................................................................. 32
V. Discussion and Policy Implications ............................................. 33
General Recommendations that Can Boost Crisis Readiness .......... 34
VI. Conclusion .................................................................................... 35
VII. References ..................................................................................... 37
VIII. Appendix ...................................................................................... 39
Interview Questionnaire ................................................................. 39
en
heal.advisorName
Mihail, Dimitrios
en
heal.committeeMemberName
Mihail, Dimitrios
en
heal.committeeMemberName
Papadopoulos, Chryssoleon
en
heal.committeeMemberName
Vlachos, Dimitrios
en
heal.academicPublisher
School Of Economics & Bussiness Administration ,M. Sc. In Management
en
heal.academicPublisherID
ihu
heal.numberOfPages
42
heal.fullTextAvailability
true
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